Frequently Asked Questions

You can place international orders from Myntra's website or m-site.

We accept major international credit and debit cards, including Visa, MasterCard, and American Express. Please note that, for now, all transactions will be processed in USD only. Payments in local currencies are not supported at this time.

At this time, gift wrapping services are not available for international deliveries. We are continuously working to enhance our services and appreciate your understanding.

Currently, we do not have an option to edit the address post the order is confirmed. You can simply cancel the order within the permissible timelines and place a new one with the correct address if the required location/area is serviceable.

The Order Tracking page will display the permissible time within which you may cancel your order.

Once your order is packed and dispatched, you will receive an email notification with tracking details from our courier partner. You can also track your order directly through the "Orders" section on our website.

There are no such limitations imposed currently.

You can review the status of your order and other tracking related queries under the Orders section. In case your money has been debited and you can't see your order under Orders section, please recheck after some time. If still not resolved please feel free to contact us.

At this time, we do not offer gifting or loyalty provisions for international orders. We appreciate your understanding and are continuously working to enhance our services.

At this time, we do not offer gift cards for international customers.

Currently, our platform is available in English. We are working to expand language options in the future to better serve our international customers.

Yes, international customers can enjoy exclusive discount coupons available on our website. Please note that these promotions are tailored specifically for international shoppers.

We currently do not offer returns or exchanges for international orders. We recommend reviewing the product details, size guides, and customer reviews carefully before making a purchase. If you receive a damaged or incorrect item, please contact our customer support team, and we will assist you promptly.

Refunds are initiated within 24 hours of your request being approved. The refunded amount is typically credited to your original payment method within 3-5 working days, depending on your bank or payment provider.

All orders are dispatched after a thorough investigation & a detailed Quality Check procedure. In the unlikely event of receiving an incorrect or defective order, please contact our support team for assistance. Please ensure that the delivered package is retained in it’s original condition. We also urge to create an unboxing video of the order, which would prove handy in the event of such claims.

You can reach our customer support team by visiting the "Contact Us" section on our website. Alternatively, you can email us directly at support@myntraglobal.com for assistance.

Our customer support team is available to assist international customers from 10:00 AM to 7:00 PM IST. Please feel free to reach out to us during these hours for any queries or assistance.

Not all Myntra products are currently available for international delivery. We are in the process of expanding our selection to include a curated range of popular categories and styles. Stay tuned as we continue to add more options to enhance your shopping experience.

You can check serviceability for your location by entering your postal code on the product detail page (PDP).

Yes, all products on Myntra are sourced from verified sellers to ensure the highest quality standards. We guarantee that every item available on our platform is 100% genuine and authentic.